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Create your account
Create your account in minutes. Link WhatsApp, Messenger, Instagram, Telegram, Viber, and more into one unified inbox.
MojaDesk customer support for Tanzania and East Africa
What is MojaDesk?
MojaDesk is a cloud-based customer support platform for businesses in Tanzania and East Africa. It brings WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, and website live chat into one inbox, with a trainable AI chatbot and smart replies so teams answer faster.
Every Customer Matters
Trusted at scale
3M
Messages Delivered
500+
Businesses Supported
75%
Reported Response Time Improvement
50+
Languages Supported
Platform records and customer-reported outcomes as of September 2026.
How it works
Three steps to run customer conversations from one inbox.
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Train your AI chatbot
Train with FAQs, website content, or uploads (PDF, text, JSON). Set smart actions like redirects or email transcripts.
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Manage your customers
Assign chats, use AI to reply faster, and track satisfaction with clear reports.
Help your team reply faster with AI
Smart replies suggest answers so agents respond more quickly and consistently, and customers get help sooner.
- check_circle Assisted support with Smart Assistant
- check_circle Automate support when agents are offline
Speak your customer's language
Train in your preferred language, including Swahili, English, French, German, Chinese, Arabic, Hindi, Portuguese, and more. Automatic language detection for natural replies.
What they say
Trusted by Institutes and businesses across Tanzania
What teams say about running support with MojaDesk.
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“Wakulima wanapata majibu kupitia web chat. Wanauliza kuhusu mikopo na huduma zetu. MojaDesk imewezesha mazungumzo yote kuwa rahisi kabisa na inajibu kwa Kiswahili, haraka bila kupoteza ujumbe wowote.”
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“Tumeunganisha chatbot ya MojaDesk kwenye Premium plan yetu na wafanyabiashara wanapata majibu mara moja, bila kusubiri timu yetu. AI inajibu maswali ya kawaida ya wateja wa duka husika, na sisi tunajikita kwenye kazi ya kukuza biashara zao.”
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“We build digital products for clients across hospitality, retail, and agriculture, and every one of them needs a way to talk to their customers. MojaDesk is what we ship with our platforms: one inbox, WhatsApp, web chat, messenger and AI replies, and it just works.”
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“Restaurants don't have time to answer the same questions every day: 'How do I add a menu item?', 'Why isn't my QR loading?'. With MojaDesk, our AI assistant handles the basics on our web, instantly, and only escalates real issues to our team. Onboarding new restaurants is now a one-conversation job.”
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“Wakulima wanapata majibu kupitia web chat. Wanauliza kuhusu mikopo na huduma zetu. MojaDesk imewezesha mazungumzo yote kuwa rahisi kabisa na inajibu kwa Kiswahili, haraka bila kupoteza ujumbe wowote.”
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“Tumeunganisha chatbot ya MojaDesk kwenye Premium plan yetu na wafanyabiashara wanapata majibu mara moja, bila kusubiri timu yetu. AI inajibu maswali ya kawaida ya wateja wa duka husika, na sisi tunajikita kwenye kazi ya kukuza biashara zao.”
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“We build digital products for clients across hospitality, retail, and agriculture, and every one of them needs a way to talk to their customers. MojaDesk is what we ship with our platforms: one inbox, WhatsApp, web chat, messenger and AI replies, and it just works.”
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“Restaurants don't have time to answer the same questions every day: 'How do I add a menu item?', 'Why isn't my QR loading?'. With MojaDesk, our AI assistant handles the basics on our web, instantly, and only escalates real issues to our team. Onboarding new restaurants is now a one-conversation job.”