Help & Support
We resolve issues quickly, chat first, with human escalation when needed. We are available 24/7.
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Common questions
Quick answers
What is MojaDesk?
MojaDesk is a cloud-based customer support platform that allows businesses to manage conversations across multiple channels like WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Live Chat, all in one place.
Who can use MojaDesk?
Any business that needs to provide customer support can benefit from MojaDesk — e-commerce, hospitality, professional services, NGOs, startups, and enterprises.
Do I need technical skills to use MojaDesk?
No. MojaDesk is designed to be user-friendly. You can connect your channels and start chatting within minutes.
Does MojaDesk include a chatbot?
Yes. Our multilingual chatbot can answer FAQs, qualify leads, and hand over conversations to human agents.
What makes MojaDesk different?
Local platform hosted and supported in Tanzania, multilingual support, compliance with Tanzanian law, 24/7 support with human escalation, and pricing tailored for local businesses.
Phone and WhatsApp are above. For our office and map, see below.
Locate us
The Site Weavers